Important Notes

• Please place time-sensitive or event-based orders early to account for these holiday closures and potential carrier delays.
• Once orders are handed off to the carrier, delivery times are subject to the carrier’s holiday schedule and any weather or volume-related delays.

(Reference to average delivery times, actual times may vary)

Processing Time:
Orders placed before 1 PM CST, Monday to Friday, may ship the same day, excluding federal and postal holidays and weekends. Most orders ship within 1-2 business days. Custom items may have delays as noted on the product listing. Any shipping delays will be announced via a website banner and social media.

USA Shipping Times:
Shipping times depend on the carrier and service chosen and begin once the package is with the carrier. Most orders are delivered within 2-3 days from the shipping date. Check your tracking number for delivery details.

International Shipping Times:
International delivery typically takes 7-21 days after the carrier receives the package. Check your tracking number for more details.

Returns or Exchanges:
You have 30 days to return or exchange items. Items must be unused, in original condition, and in original packaging. Email us at Orders@StonedCrazy.shop and send returns to:

Stoned Crazy
PO Box 50282
Minneapolis, MN 55405

Refunds:
Once we receive and inspect your return, we'll email you. Shipping costs are non-refundable. If you received free shipping and a refund is granted, the original shipping cost may be deducted. Approved refunds will be processed within 3-5 business days to your original payment method or as store credit. Refunds will only be processed after items are received and inspected.